CII Virtual Session on Cost of Quality (CoQ) : Aligning Quality with Profitability I 28th & 29th July 2026
Context Setting
In today’s competitive landscape, companies can no longer afford to overlook hidden costs caused by poor quality—rework, customer complaints, excess inspections, production losses, and warranty claims. These silent drains are often untracked and unmanaged.
The Cost of Quality (CoQ) framework helps organizations identify, measure, and reduce these losses by focusing on both prevention and process capability. It is not just a quality department metric—it is a powerful business tool that aligns quality with financial performance.
CII Centre of Manufacturing Excellence (CII CME) is organizing a 2-day Virtual Session on this crucial topic of Cost of Quality (CoQ) : Aligning Quality with Profitability on 28th & 29th July 2026 (Tuesday & Wednesday), from 02.00 p.m. to 06.00 p.m. both days
Objective
Understand the four categories
of quality costs: Prevention, Appraisal, Internal Failure, and External
Failure
Appreciate the evolution of
quality and its role in modern operations
Learn how to compute and use
CoQ metrics to reduce losses
Establish the link between CoQ
and First Time Through (FTT%) in operations
Acquire a step-by-step approach
to implement a CoQ program in their organization
Use case-based learning to
identify cost improvement opportunities
Key Takeaways
A comprehensive understanding
of Cost of Quality principles and classifications
Ability to map quality costs
across processes
Use of CoQ tools to analyze and
prioritize quality initiatives
Practical knowledge of FTT%,
CoPQ dashboards, and reporting templates
A blueprint to launch a CoQ
improvement program customized to your industry
Insights from real-world case
studies and data-driven exercises
Participation Fees
Type of Organization | Fees per Participant | ||
CII Small Scale Members (SSI) | INR. 8,000/- + 18% GST | ||
CII Large and Medium Scale Members | INR. 9,000/- + 18% GST | ||
Non-Member Companies of CII | INR. 10,000/- + 18% GST |
Special Discount
• 5% on 2 nominations from an organization
• 10% on 3 or more nominations from an organization
Faculty
Faculty: Mr. Anand K Deshpande, 33+ Years
of Experience in Lean Manufacturing and Six Sigma.
Who Should Attend / Target Audience
Venue
Virtually through MS Teams
